UAS Account & Portfolio Director (Creative Design)
Location: North Dakota_Remote_Worker, United States of AmericaThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.
UAS Account & Portfolio Director
North Dakota, USA (Hybrid)
Position Summary
Thales is seeking an Account & Portfolio Director in North Dakota. The role of the Account & Portfolio Director is to understand the customer's business and to articulate how Thales, as a Group, can help the customer to perform better. The role directs and coordinates dedicated teams (Sales, Bid, Project or Program Managers) of a account portfolio related to Uncrewed Aircraft System (UAS) integration activities, to reach the satisfaction of the different stakeholders (including customers and managers within the AMS business lines and Thales USA, Inc.) and to meet strategic business objectives.
Regulatory Compliance Requirements
Must be a US Person as defined in applicable law
Key Areas of Responsibility
Build Account Plans in order to define the account strategy and align the plan with the customer and the internal stakeholders by:
Understanding the customer's stakes, expectations and vision and how Thales offers can support the customer's business
Monitoring the performance of Thales' competitors with the customer
Identifying and Defining Strategic Initiatives, in collaboration with the customer, to generate growth beyond business as usual and contributing to build and strengthen a customer relationship based on partnership
Working closely with the Account team for support on actions plans (growth opportunities, engagement plan, must-wins, market segment content)
Orchestrate and network with all internal and external stakeholders by:
Sharing general interest information on the customer (i.e. Customer strategy and structure, customer needs, budgets) and represent the Customer internally
Orchestrating, aligning and managing the account team (on subjects such as tendering, project execution, technology portfolio, customer satisfaction…) and supporting the sales teams in all actions required to close Order Intake
Direct, coordinate and monitor all on-going bids, projects and programs related to the accounts in the portfolio to successfully deliver the resulting strategy and objectives including expected business results, high customer satisfaction and compliance with governance
Sharing the Account Plan and facilitating the execution of the related action plan with all relevant internal stakeholders.
Informing the account team and account steering committee of customer satisfaction issues and supporting the development of customer satisfaction measurement in the account
Act as “One face to the customer” on behalf of Thales by:
Orchestrating account team actions aimed at maximizing customer satisfaction
Setting actions together with the customer to develop trust and loyalty between both organizations
Developing Group Order Intake in the short and medium term by managing Customer Intimacy
Driving and securing strategic Initiatives as defined in the Account Plan
Minimum Qualifications
Bachelor degree or equivalent in relevant subject (engineering, business, aviation, etc)
10+ years of professional experience in aviation and/or UAS industry
10+ years of professional experience working with or in state and local government
5+ years of project or team leadership demonstrating an ability to motivate teams and deliver results
Capable of driving results across virtual teams and able to represent Thales Group as a whole
Ability to convince, persuade and negotiate, both internally & externally
Special Position Requirements (only if applicable)
Ability to travel up to 30% - travel customer sites, other Thales sites (including international) and attend industry events as requested.
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This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County's Fair Chance Ordinance for Employers).We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.
The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between
Total Target Cash (TTC): 115,440.58 - 159,841.51 - 209,639.71 USD AnnualThis reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.
(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
•Company paid holidays and Paid Time Off
•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
