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EFP - Director of Quality - Automotive (Finance)



Director of Quality - Automotive

POSITION SUMMARY
The Director of Quality - Automotive is responsible for developing, implementing, and managing the organization's quality assurance and quality control systems to ensure compliance with industry standards, customer expectations, and regulatory requirements. This leadership role drives continuous improvement across manufacturing, engineering, and supply chain operations, ensuring that all products meet stringent quality specifications and safety standards typical of the automotive sector. The position reports to the Director of Operations.

DUTIES & ESSENTIAL JOB FUNCTIONS
Leadership & Strategy
• Define and execute the company's quality vision, policies, and objectives in alignment with business goals.
• Lead, mentor, and develop the quality department, fostering a culture of quality across the organization.
Quality Systems & Compliance
• Ensure compliance with IATF 16949, ISO 9001, ISO 14001, and other applicable standards.
• Maintain and continually improve the Quality Management System (QMS).
• Coordinate and prepare for internal, customer, and regulatory audits.
Product & Process Quality
• Oversee methods to inspect, test, and evaluate products and production equipment.
• Ensure products meet quality standards through monitoring performance, customer complaints, field returns, and warranty data.
• Establish and manage corrective and preventive action systems.
Continuous Improvement
• Lead root cause analysis and problem-solving using tools such as 8D, FMEA, PPAP, SPC, and APQP.
• Partner with engineering, production, and suppliers to drive process and product improvements.
• Apply Lean Six Sigma principles to reduce variation, defects, and waste.

Supplier Quality Management
• Manage the supplier quality assurance program, including audits, approvals, and performance reviews.
• Collaborate with the supply chain team to resolve issues and improve supplier performance.

Reporting and Other Duties
• Prepare and present quality reports by collecting, analyzing, and summarizing performance data.
• Support customers and the business through additional assignments as needed.

REQUIRED QUALIFICATIONS
• Education and Experience: Bachelor's degree in Engineering, Quality Management, or related field. Minimum 10 years of progressive quality management experience in the automotive industry, including interaction with OEMs and Tier 1 customers.

• Certifications: Certified Quality Engineer (CQE), Six Sigma Black Belt, ISO 9001 Lead Auditor, or similar credentials preferred.

• Technical Expertise: Strong knowledge of IATF 16949, ISO 9001, APQP, PPAP, FMEA, MSA, SPC, and related automotive quality standards. Proficiency with Microsoft Office and quality tools for root cause analysis and corrective action.

• Leadership & Management: Proven ability to lead and mentor quality teams across multi-site operations. Skilled in project and change management.

• Analytical & Problem-Solving: Exceptional critical-thinking skills with attention to detail, capable of analyzing complex systems, identifying risks, and implementing solutions.

• Communication & Interpersonal Skills: Excellent verbal and written communication abilities; able to convey information clearly in reports, meetings, and presentations. Strong collaboration skills with internal teams, suppliers, and customers.

• Work Environment & Travel: Ability to work effectively in both office and manufacturing floor settings. Approximately 25% domestic travel (air and driving) required; occasional international travel may be required.

PHYSICAL REQUIREMENTS
• Ability to stand or walk for extended periods of time
• Occasional squatting, kneeling, bending, and stooping
• Lifting, carrying, pulling, and pushing up to 25lbs

SAFETY REQUIREMENTS
• Safety glasses
• Hearing protection available
• Steel-toe shoes in the plant

COMPANY OVERVIEW

Founded in Elkhart, Indiana, in 1954, EFP is strategically located to serve the central United States with two of the largest EPS molding plants in the United States. Headquartered in Elkhart, IN, the company also has locations in Evansville, IN, Decatur, AL, Nashville, TN, Reno, NV, Bishopville, SC, and Casa Grande, AZ. EFP designs, molds, fabricates, provides fulfillment services, kitting, assembly, custom systems, and inventory management.

For OVER 30 years, EFP, LLC has been owned by J.B. Poindexter & Co., Inc., a privately held, diversified manufacturing company with operating subsidiaries throughout North America. In addition to engineered foam packaging, these companies produce commercial van bodies, step vans, funeral coaches, limousines, pick-up truck bed enclosures, tonneau covers, and precision-machined components. The size and strength of the Poindexter companies provide EFP with resources to stay on the leading edge in today's marketplace. Because of this, EFP can provide our customers with groundbreaking packaging and component solutions.

For more information about our company, access EFP's website at www.efppackaging.com.

EFP offers a competitive salary and comprehensive benefits. EFP's benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HSA, Employee Assistance Program, Backup Child and Adult Care Program, and 401(k) Plan with company contributions.

EFP is an Equal Opportunity Employer.

Required Education: Bachelor's Degree

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