Tennis Operations Coordinator (Creative Design)

Position Summary: The Tennis Operations Coordinator is the key operational support leader ensuring smooth execution of tennis program logistics, athlete experience, event coordination, and administrative systems.

Key Responsibilities:

• Lead day-to-day athlete experience ensuring onboarding, communication, and athlete-focused events run smoothly.
• Coordinate travel, scheduling, competitions, and event logistics in partnership with Assistant Director.
• Executes and supports owned and third-party events together with Tournament Director.
• Support tournament and special event operations including referee coordination.
• Maintain administrative systems and compliance documentation (Teamworks, Smartabase, CoachNow, Playsight, GSA, FHSAA, NCAA, UTR, USTA, ITF, ATP, WTA).
• Manage apparel, equipment inventory, and oversight compliance of corporate sponsor standards.
• Serve as liaison to internal departments (Academics, Admissions, Housing, Health Services, APD) and external partners.
• Assist with vendor coordination, supply orders, and expense reporting.
• Provide operational reporting and feedback to leadership.
• Provide on-site leadership during events and backup operational support.
• Other duties as assigned.

Knowledge, Skills and Abilities:   

• Bachelor's degree in Business, Education, Sports Management or related field 
• Strong business acumen 
• Strong organizational skills 
• Experience in sales, marketing, business development or event management 
• Experience with spreadsheets and financial accountability 
• Experience with Word, Excel & PowerPoint 
• Knowledge of tennis scheduling 
• Ability to drive and manage department to hit short- and long-term strategic goals 
• Ability and desire to build collaborative relationships internally and externally 
• Ability to manage and influence at all levels of the organization 
• Ability to manage and run events/tournaments 

Preferred Skills:

• Bilingual 
• Collegiate or professional playing, coaching or managing experience 
• Valid Florida Driver's License 
• CPR Certification 

 Physical Demands and Work Environment:

• Ability to handle outdoor conditions for a reasonable period of time
• Ability to move around campus including gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays

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