Commercial Accounts Manager - Manufacturing / Fabrication (Creative Design)

Job Summary 

This position is responsible for overseeing an assigned Corporate Account(s) with responsibilities that include the following activities: managing the overall customer relationship, developing a commercial strategy, overseeing pricing, maintaining profitability, reviewing inventory, and oversee handling of quality claims while working collaboratively with local personal/ facilities on the management of the account location(s) in question.  

Job Responsibilities  

• Establish as the main point of contact for customer commercial issues while supporting local facilities in meeting customer's quality, delivery, and inventory metrics.
• Regularly review inventory levels and customer's forecast to meet customer's expectations for delivery coupled with ensuring internal metrics and profitability is protected.
• Assist in the purchase of customer inventory in accordance with established policies and procedures to meet customer requirements; optimizing turnover and return on sales.
• Receive customer Request for Quotes, understand technical requirements, work with the local facilities to complete Design for Manufacturability, and develop a competitive market quote.
• Assist in the development of pricing and credit policies to maximize return on sales.
• Partner with inside/outside sales representatives to assist in day-to-day management of an account.
• Establish, implement, and monitor marketing plans and strategies to maintain and increase Kloeckner's market share in coordination with Regional EVP and Commercial Directors.
• Direct the preparation of sales reports and data to monitor the overall sales effort to ensure the achievement of sales objectives; keep the Regional EVP and Commercial Directors informed of progress, challenges, and make recommendations for improving revenue and gross margin and overall customer experience.
• Resolving issues independently or collaboratively as required.

 Qualifications

• Bachelor's degree from an accredited institution
• 5 plus years' industry experience
• Experience in the metals industry preferred.
• Background in Program or Project Management
• Excellent communication skills
• Proven track record of excellence in sales

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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