PC Technician (Temp/Temp to Hire) (Information Technology)
Summary
This is a temporary role with the possibility of continued employment.
As a temporary PC Technician, you will enhance the capability of the IT Department to support our users at all locations in a timely manner as well as support for IT members at all locations.
ESSENTIAL DUTIES, RESPONSIBILITIES & AUTHORITIES include the following. Other duties may be assigned.
·Installing, configuring & maintaining PC's and peripherals
·Installing & configuring application & O/S software & upgrades
·Troubleshooting & repairing hardware & network connectivity issues
·Removing old equipment & performing migration to new equipment
·Client-side help desk support
·Asset tracking & inventory control
·Participate in our Cybersecurity initiatives
·Travel to other company offices may be required.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
·Analytical - Collects and researches data; uses intuition and experience to complement data.
·Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
·Customer Service - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
·Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
·Technical Skills - Strives to continuously build knowledge skills and shares expertise with others.
·Interpersonal Skills - Focuses on solving conflict not blaming, maintains confidentiality, listens to others without interrupting, keeps emotions under control, and remains open to others' ideas and tries new things.
·Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Writes clearly and informatively.
·Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs.
·Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views.
·Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.
·Change Management - Develops workable implementation plans.
·Quality Management - Looks for ways to improve and promote quality.
·Business Acumen - Understands business implications of decisions.
·Cost Consciousness - Works within approved budget; Develops and implements cost saving measures.
·Diversity - Shows respect and sensitivity for cultural differences.
·Ethics - Treats people with respect.
·Organizational Support - Follows policies and procedures; Supports organization's goals and values.
·Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
·Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
·Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
·Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
·Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines.
·Reports potentially unsafe conditions; Uses equipment and materials properly.
·Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
·Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
·Arrives at meetings and appointments on time.
·Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
·Initiative - Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
·Innovation- Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
QUALIFICATIONS FOR A PC TECHNICIAN
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be organized and have effective time management skills.
EDUCATION AND/OR EXPERIENCE
High School Diploma or equivalent
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Computer Skills
Ability to navigate and use internet/intranet and other programs such as the MS Office package including Word, Excel, Powerpoint and Access, or Company-wide cross functional Enterprise Resource Planning software. Must also be able to perform limited troubleshooting.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Skills and Abilities
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to travel up to 20% of the time
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 100 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
SALARY RANGE
The starting hourly rate for the role is between USD $25.00 and $30.00. The actual base is dependent upon many factors, such as training, transferable skills, work experience, business needs, market demands. The base pay range is subject to change and may be modified in the future. The role may also be eligible for variable bonus programs and benefits.
ABOUT TDK-LAMBDA AMERICAS INC.
Acquired by TDK in 2008, TDK-Lambda Americas Inc. represents the culmination of three well-established North American power manufacturers: Electronic Measurements Inc., Lambda Electronics, and Innoveta Technologies. We have earned the reputation of being a trusted world-class organization through a history of providing reliable and innovative power supplies. Our broad product offering features over 6,000 models that are suited for many applications, including medical, industrial, broadcast, defense, factory automation, and LED/LCD signage. Our view is that "power supply" is more than just an electronic device, but the heart of our customer's systems. This belief has helped us become a global leader in our industry.
We employ approximately 300 people in our engineering, manufacturing, and sales offices across the United States. At our company, we value the work and ideas of our employees. They are encouraged to express their opinions and take the initiative, which has helped with the growth of our community and kept us at the cutting edge of new technologies. We offer our employees not only a career opportunity but also an environment that allows them to succeed.
TDK-Lambda Americas offers great benefits and perks, including healthcare benefits, a 401(k) with match, paid time off (PTO), educational assistance, recognition plans, service awards, and performance-based awards.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. TDK-Lambda Americas is an Equal Opportunity, Affirmative Action Employer and is committed to the full inclusion of all qualified individuals. In keeping with that commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations to perform the essential functions of the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
