Learning Systems & Analytics Coordinator (Education)

About Us:
Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customersfirst and fast.

Our brand portfolio includes Victor Allens, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages and about building a team thats just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values:

Diversity and Inclusion at Trilliant and Horseshoe:
We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Position Overview:
The Learning Systems & Analytics Coordinator supports the day-to-day operations of the companys Learning Management System (LMS) and RedZone Learn Module. This role is responsible for maintaining user access, assigning training, managing system configuration, and gathering data to support training metrics. The ideal candidate is organized, detail-oriented, and comfortable using technology to support learning and development.

Responsibilities:

User Management
Create and manage user accounts in both the LMS and RedZone Learn Module.
Assign and track learning pathways, courses, and certifications based on job roles and training schedules.
Ensure new hires are set up correctly and receive onboarding assignments.
System Configuration & Maintenance
Maintain LMS and RedZone Learn settings, including group structures, learning journeys, and system updates.
Upload and organize learning resources, courses, and link to other platforms such as SharePoint.
Troubleshoot system issues and escalate technical concerns as needed.
Data Gathering & Basic Analysis
Pull reports to track training completions, overdue assignments, and user activity.
Identify gaps or trends in completion of data and escalate areas of concern to the training team.
Maintain accurate training records for compliance tracking and audit preparation.
Assist in summarizing data for internal dashboards or team updates.
Team & Learner Support
Act as the first point of contact for system access questions or troubleshooting.
Provide navigation and system use guidance for learners and supervisors.
Collaborate with training team members to support department goals and project needs.

Qualifications:
Associates or bachelors degree, preferably in Human Resources, Education, or a related field.
A minimum of two years of experience working with learning management systems.
Excellent verbal and written communication skills.
Proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
Strong interpersonal skills with the ability to collaborate effectively with others.
Exceptional analytical skills with keen attention to detail.
Strong decision-making abilities and problem-solving skills.
Ability and willingness to work independently with minimal supervision.

Hours, Location and Pay:
We offer a competitive base pay rate and a comprehensive benefits package for full-time employees. This role works a standard office schedule, Monday to Friday, at either our Little Chute or Neenah facility. This position will require travel between site locations and serves as an enterprise resource.

Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:
At Trilliant and Horseshoe, safety is every employees first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
EEO/AA including Vets and Disabled
If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.
Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.