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Publix Super Markets, Inc.

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Lead Business Systems Analyst - Finance AI (Information Technology)



Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix's Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers.

Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is powered by a dynamic technology team of 2,100+ associates. We deliver modern, cutting-edge solutions to 1,400+ stores and over 200,000 internal team members across 8 states. 

Whether you're passionate about IT security, platform engineering, architecture, software development, or infrastructure, we offer exciting career paths at every level - from internships to technical leadership. 
  
Be part of a Fortune “100 Best Companies to Work For” and help us build more than just great subs - build the future of technology for Publix.

The Publix Accounting Automation & AI Team tackles challenges in automating complex processes and creating AI agents for repetitive tasks. As a Lead Business Systems Analyst, you will collaborate with enterprise teams to evaluate business processes, assess system and automation requirements, and work with developers to design innovative solutions.

Job Responsibilities:

  • Analyze business processes and gather requirements for enterprise technology solutions, focusing on workflow efficiency, regulatory compliance, and process improvement.
  • Lead and participate in application requirements meetings using Agile and traditional methodologies.
  • Create comprehensive documentation for business workflows, system requirements, and desired outcomes.
  • Mentor analysts on best practices for business and system process analysis.
  • Serve as a subject matter expert for assigned applications.
  • Participate in an on-call rotation for system validation.
#LI-JB1
  • Bachelor's Degree in Computer Science, Business, or related field, or equivalent experience.
  • 7+ years in a business systems analysis role.
  • 5+ years managing solution delivery in large-scale distributed environments.
  • 3+ years with enterprise database management systems (e.g., SQL Server, Oracle).
  • Knowledge of Automation and AI methods (Robotic Process Automation, Agentic AI, Machine Learning).
  • Strong understanding of the Software Development Lifecycle (SDLC).
  • Experience in Agile environments using Azure DevOps.
 
  • 9+ years in business systems analysis experience.
  • 9+ years planning, organizing, and managing solution delivery in large-scale distributed environments.
  • 9+ years leading implementation solutions, addressing bottlenecks, and managing timelines.
  • Knowledge of modern cloud infrastructures (Azure, Google).
  • Experience in data analysis, including creating and executing queries, interpreting results, and communicating findings.
  • Experience in project and problem management, change management, and other systems development processes.
  • Skilled in supporting data and process governance for accounting system compliance with company policies, standards, and SOX requirements.
  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost

  • An opportunity to purchase additional shares of our privately-held stock

  • 401(k) retirement savings plan

  • Group health, dental and vision plans

  • Paid Time Off

  • Paid Parental Leave

  • Short- and long-term disability insurance

  • Tuition reimbursement

  • Free hot lunches (buffet-style) at facilities with a cafeteria

  • Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

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