Attendance Manager -Evernorth- Remote (Finance)

The Attendance Manager is responsible for leading a team of 8-10 Attendance Leaders, ensuring the effective management and analysis of employee attendance data. This role requires strong leadership skills to foster a high-performing team, strategic thinking to drive continuous improvement initiatives, and a commitment to maintaining compliance with attendance policies and labor laws. The Attendance Manager will play a crucial role in standardizing processes, enhancing efficiency, and ensuring alignment across diverse business segments.

Key Responsibilities

• Manage the process of selection, hiring, training, performance assessment and management for team of Attendance leaders
• Provide clear guidance, support, and performance feedback to team members.
• Foster a collaborative and high-performance work environment.

• Drive initiatives aimed at enhancing attendance management processes.
• Identify opportunities for process optimization and implement best practices.
• Continuously refine processes based on feedback from leaders and employees.

• Develop and enforce standardized attendance management procedures across different business units.
• Ensure consistency and alignment in attendance tracking and reporting practices.

• Oversee adherence to attendance policies and labor regulations.
• Provide data-driven insights to support policy enforcement and disciplinary actions.
• Conduct regular audits to ensure the accuracy and compliance of attendance records.

• Partner with HR and department managers to address and resolve attendance-related challenges.
• Communicate effectively with employees, management, and other stakeholders.
• Respond to inquiries regarding attendance records and policies.

• Deliver training sessions on attendance policies, procedures, and the importance of accurate reporting.
• Promote the significance of compliance and accurate attendance tracking.

Skills and Qualifications

• High School Diploma or GED required. Bachelor's Degree or advanced degree highly preferred
• 2+ years of prior direct people management experience with demonstrated results in leading and developing a team preferred
• Proven experience in attendance management or similar role highly preferred
• Proficiency in HR and scheduling management software and reporting (Ie. workday; Verint, etc.) spreadsheets and data analysis tools.

• Proven ability to lead, mentor, and develop a team of attendance analysts, fostering a collaborative and high-performance work environment.
• Must be skilled in addressing and resolving team conflicts, ensuring a positive and productive workplace culture.
• Must have the ability to manage multiple tasks and ensure timely follow-ups.
• Strong verbal and written communication skills for effective stakeholder interaction.
• Must have commitment to delivering excellent service to internal and external stakeholders.
• Must have the ability to Identify attendance-related issues and implementing effective solutions.
• Must be skilled in analyzing attendance data to generate reports and identify trends for improvement.
• Must be able to maintain discretion and confidentiality with sensitive attendance information.
• Skilled in using office software (Microsoft Office Suite) and HR management software.
• Must have commitment to ongoing evaluation and refinement of processes.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 85,100 - 141,900 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.