FMFL Facilities LLC
Wellness Consultant (Finance)
JOB SUMMARY
Redbud Roots, Inc. is looking for aWellness Consultantto join their growing team. The Wellness Consultant will help Redbud Roots, Inc. provide our customers with a superior experience through information, exceptional service, and the highest quality cannabis products. This position is responsible for all sales functions, remaining knowledgeable about products and services, assessing customer needs, and helping to maintain appropriate inventories.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
Welcome and assist all patients and guests of the provisioning centerProfessionally and courteously address all inquiries, feedback, complaints or concernsStay up to date on offers and specialsRespond to patient inquiries with comprehensive knowledge and accuracyUnderstand compliance issuesReceive and document inventory accuratelyClosing and completing all end of day reports and closing proceduresFoster a sense of teamwork with all team membersAdhere to and uphold Redbud Roots Loss Prevention systems to prevent theft and/or wasteBe vigilant. Look for suspicious activity and behavior. Note any unusual incidentsGreet all guests promptlyAsk questions to help you understand the needs of the patientDetermine if any guests have physical restrictions that require special accommodationDemonstrate expert knowledge of Redbud Roots, and other, cannabis products and their health and wellness benefitsBe familiar with accessories and ancillary products available at the provisioning centerCreate interest in additional products and services, ask for salesServe our patients efficiently, reducing transaction time when possibleKnow all safety and security protocolsEnsure dispensary is clean and tidyPerform other duties as assigned by management
EDUCATION & EXPERIENCE
High school or equivalent (Required)Previous retail or customer service experience; cannabis sales experience preferredBe at least 21 years of agePolished professional with excellent communication and organizational skillsWorks well with others, alone and with little supervisionKnowledge of/ability to learn about cannabis plants, strains and productsStrong attention to detailPositive attitude and charismaEnsure a high level of customer interaction, suggestive selling and enthusiasmEnergetic and highly determinedWorking knowledge of Medical and/or Retail Cannabis an assetProficiency in MS office products and POS (cashier) systems
PHYSICAL REQUIREMENTS
Prolonged periods standing and walking throughout centerMust be able to lift up to 25 pounds at timesMust be able to bend, lift, stretch, climb, and crawl to access productsMust be able to perform work in a variety of weather conditions
Redbud Roots, Inc./FMFL Facilities, LLC is an Equal Opportunity Employer