ADMISSIONS COORDINATOR (Administrative)

Requires good listening and communication skills, along with the capability in assimilating seemingly unrelated activities into a cohesive whole structure. Organization and planning is necessary, along with the ability to explain plans and goals to others. There is a need for knowledge and understanding of the Agency policies, procedures, and philosophies.
Performs tasks and administrative functions outlined by the director. Takes referrals and makes the initial contact with the patient/family to request patient demographics, diagnosis, services needed, referring physician, hospitalizations, etc. Filing, typing, and data entry responsibilities, including ICD 10 coding. If not previously arranged, set up time to meet with patient/family in order to explain hospice services and evaluate patient for appropriateness for hospice care. Coordinates admission times with other professional and ancillary staff. Keeps others adequately informed as needed. Maintain the patients and familys right to privacy and confidentiality at all times. Deals effectively with difficult situations by using negotiation skills to resolve conflict. Exhibits good listening and comprehension. Treats patients, families, and staff with respect and compassion. No gossip, does not harm others in conversation. Performs other responsibilities as assigned.
This position requires endurance to perform tasks over long periods of work hours and the ability to perform essential functions without posing a "direct threat" in the workplace. Must be able to lift 25 lbs.