Sewer Operator (Maintenance)

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .

Primary Role

Maintains, operates, and repairs sewer system within company territory.

Schedule: Tuesday - Saturday 8:00 AM - 4:30 PM

Key Accountabilities

• Coordinate, monitor, and control the safe and efficient utilization of Company resources, when assigned.
• Locate, access, operate and repair Sewer facilities such as, but not limited to mains, manholes and pump stations.
• Investigate and diagnose flow variations that may adversely impact sewer system operations and customer service and initiate corrective measures.
• Locate Sewer system facilities, and in accord with the Underground Facility Program, mark-out system facilities and initiate requests to mark-out other utilities' facilities.
• Operate and repair Sewer system facilities such as but not limited to cleaning mains and manholes, and maintaining sewer pump stations.
• Inspecting sewer mains, manholes and laterals with CCTV equipment.
• Transports materials to and from Sewer system facilities and job sites.
• Prepare Sewer system facilities for adverse weather conditions.
• Record pertinent data and maintain accurate and complete records.
• Report conditions in the field that may adversely impact customer service or public safety, as well as conditions that may result in potential damage to Sewer system facilities.
• Respond to inquiries accurately and professionally and, when necessary, involve the appropriate individuals to resolve customer and Sewer system related issues to achieve the highest level of customer service in all areas of responsibilities.
• Other responsibilities as assigned.

Knowledge/Skills

• Able to speak, read, write and understand the English language.
• Must possess a working knowledge of the various materials utilized in the Sewer system and possess the ability to properly and safely make necessary repairs to ensure the integrity of the system.
• Customer Service focused.
• Possess geographic knowledge of the Sewer system service area and collection system.
• Must have working knowledge of Company policies, procedures, and safety practices applicable to area of responsibility, as well as federal regulations regarding confined spaces, trenching and shoring, and Competent Person.
• Must be capable of interpreting diagrams, blueprints, schematics and maps and possess a working knowledge of sewer dynamics, pumping stations and backflow preventers

Experience/Education

• High School diploma or G.E.D. required
• Capable of operating Company equipment and vehicles necessary for the completion of assigned.
• Ability to operate and maintain a Jet-vac truck and CCTV truck.
• Basic understanding of Sewer pumping stations and related equipment.

Certifications and Licenses

• Valid drivers license required with the ability to pass a motor vehicle check.
• CDL A with tanker endorsement preferred or the ability to obtain within company guidelines.
• NJ DEP C-1 license preferred

Work Environment

• Field environment. Mostly outdoors in seasonal hot or cold temperatures, exposed to various weather conditions.

Travel Requirements

• Daily local travel

Competencies

Champions safety

Collaborates

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.