Sr Mgr Digital Product Management (Administrative)
Job Summary
Lead the vision of specific areas of the eCommerce Experience. Drive and oversee the business process of planning, developing, testing, and delivering new features and enhancements to Medline's eCommerce properties.Collaborate with cross-functional teams and key stakeholders to identify, define, and design solutions to improve the customer experience and partner with IS to develop solutions to drive business results.
Focus on improving the overall customer experience, prioritizing feature enhancements to make our websites faster and easier for customers to use.
Job Description
Responsibilities
Manage key B2B website projects prioritized as part of the overall eCommerce roadmap and partner with stakeholders to define and measure success with products/features.
Manage the ongoing taxonomy project by partnering with each product division to ensure the structure of the company catalog is aligned appropriately.
Own the vision and execution of a comprehensive portion(s) of the eCommerce experience. Identify revenue growth opportunities and ways to enhance our customer experience online.
Build, refine, and maintain a roadmap of value driven products/features. Own the prioritization within your roadmap and story backlog.
Prioritize and oversee the design, implementation and delivery of new products/features, as well as delivery new functionality to existing features.
Create compelling business cases for products/features to ensure business value, benefits, and KPIs are well defined.
Analyze and communicate product/feature performance and customer feedback post-launch, and respond quickly to diagnose and resolve issues.
Collaborate with cross-functional teams and key stakeholders to gather business requirements. This includes collaborating with IS to develop and deploy new capabilities.
Research new technology, software and tools to meet business needs as it pertains to the catalog data management system.
Test and evaluate the effectiveness of products/features; refine as part of continuous improvement process.
Make data-driven decisions, leveraging web analytics and customer feedback to optimize website results.
Management Responsibilities
Typically manages through multiple Managers and/or Supervisors
Oversee major projects/programs/outcomes
Budget responsibility
Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
Provide general guidelines and parameters for staff functioning
Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies
Required Experience
Bachelor's Degree.
At least 4 years of eCommerce experience managing technical projects or programs.
At least 2 years of experience directly managing people including hiring, developing, motivating, and directing people as they work.
Knowledge / Skills / Abilities
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
Experience collaborating with (internal resources, external resources, both) to develop strategies that meet department goals within budget and established timelines.
Experience leveraging data and analytics to evaluate current performance and identify gaps in eCommerce product offerings.
Experience maintaining product ownership and providing support for features and enhancements, post-go-live.
Preferred Experience
Bachelor's degree in Computer Science, Business, Marketing, or related field.
Experience managing and overseeing offshore teams.
Prior experience in the healthcare industry.
Experience working in an Agile, Scrum, or Kanban environment.
Knowledge of digital strategy, UI/UX, and basic SEO best practices and keyword research.
Experience working with WordPress or equivalent content management system.
Experience with using Jira or a similar system to track and maintain feature requirements and development progress.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$132,600.00 - $199,160.00 AnnualThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
