Application Engr II (Finance)

As an Application Support Engineer II here at Honeywell, you will play a key role in providing technical support and guidance for our PMC Organization. You will be ensuring the timely resolution of customer issues and the delivery of exceptional customer service. Your expertise in PMC applications and your strong problem-solving skills will be instrumental in driving customer satisfaction and business growth.

You will report directly to our Engineering Manager, and you'll work out of our Houston, TX location on a Hybrid work schedule.

In this role, you will have a direct impact on the success of our PMC applications by providing technical support, troubleshooting complex issues, and collaborating with cross-functional teams to deliver effective solutions. You will also contribute to the development and implementation of application support strategies and processes to enhance customer experience and drive continuous improvement.

KEY RESPONSIBILITIES

• Technical Customer Support
• Resolve customer issues promptly and ensure exceptional service.
• Documentation of all inquiries, including the solutions
• Liaison with Technology, ISC, Quality and Customers
• Manage Customer Escalations and Case Loads
• Do Complete & Process Customer's Warranty claims
• Verification and Validation of Hardware & Software products
• Liaise with Quality on Issues reported & Root cause analysis.
• Review Product literature with Technology
• Travel up to 30% to engage with clients and address technical issues on-site.
• Deliver technical training to internal and external customers.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.As an Application Support Engineer II here at Honeywell, you will play a key role in providing technical support and guidance for our PMC Organization. You will be ensuring the timely resolution of customer issues and the delivery of exceptional customer service.YOU MUST HAVE

• Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics.
• Minimum of 3 years in application support or technical support.
• Excellent problem-solving and analytical skills.
• Strong communication skills with customer empathy.

WE VALUE

• Advanced Engineering degrees such as EE (Electrical Engineering) or ME (Mechanical Engineering).
• Strong knowledge of natural gas measurement and related technologies.
• Diverse and global teaming and collaboration.
• Being a creative person.
• Your ability to artfully convey even subtle or complex messages clearly, as appropriate for the topic and audience.
• Your ability to find the correct balance between demand and capacity when establishing priorities for the organization.
• People who consistently take the initiative to get things done and are self-motivated and able to work with little supervision.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :click hereAbout Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.