National Sales Coordinator- Service (Finance)
Join TK Elevator as a National Sales Coordinator in Atlanta, GA, and contribute to our team's success with your expertise!EDUCATION & EXPERIENCE:
- High school diploma or GED is required
- Bachelor's degree or equivalent hours of college-level coursework plus professional experience is preferred
- 2-4 years' experience with customer service, sales and office administration necessary.
- CRM systems experience
- Strong customer service focus
- Excellent communication skills, both written and verbal
- A cultivated attention to detail
- Strong computer skills
- Strong Microsoft Excel and PowerPoint abilities
- Background in facilitating large scale projects involving a multitude of people and documentation
- Experience with facilities management
TK Elevator is currently seeking an experienced National Sales Coordinator- Service located in Atlanta, GA.
Responsible for coordinating and supporting the National Account Managers.
ESSENTIAL JOB FUNCTIONS:
- Support to the National Account Managers and provide exceptional customer service to client base.
- Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business
- Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customer's equipment for RFPs
- Compile bid documents for RFP's
- Work with the legal team to obtain COIs for customers.
- Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel
- Manage current client portfolios by entering and maintaining client information in the web-based computer application
- Resolve calls from customers for service requests, contract scope inquiries, billing issues and escalated matters
- Responsible for coordinating National Accounts contract rollouts
- Responsible for daily communication with member of the TK Elevator field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel
- Ability to assess a situation and make an educated decision based on the facts and information that surrounds the situation.
