Business Data Analyst (Finance)
Job Description:
About Omnissa
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions-including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Guided by our Core Values-Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value-we're growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we'd love to hear from you
What is the opportunity?
As a Business Data Analyst, you will support the accuracy and quality of Omnissa's customer, partner, and account data. Working closely with more senior analysts, you'll help resolve data-related requests, perform routine updates in Salesforce and Oracle Cloud, and assist in process documentation. This role is ideal for those early in their career who are eager to grow their technical and analytical skills in a collaborative, fast-paced environment.
What You'll Do
- Process and resolve assigned data-related cases in Salesforce (SFDC) with guidance from senior team members.
- Assist in maintaining accurate customer, partner, and account data across Salesforce, Oracle Cloud, and other systems.
- Identify and report basic data quality issues to help improve processes.
- Follow documented procedures to update and verify records.
- Support documentation of workflows, processes, and standard operating procedures.
- Partner with team members in Sales, Operations, and IT to support resolution of data issues.
- Assist in maintaining compliance with data governance standards.
- Participate in team knowledge-building activities, such as SOP creation and data cleanup projects.
What You'll Bring to Omnissa
- 6 months to 2 years of relevant experience in data analysis, data entry, or operational support, including internships or academic projects.
- Basic understanding of CRM/ERP systems (Salesforce.com and/or Oracle Cloud experience a plus).
- Strong attention to detail and willingness to learn technical processes.
- Good organizational skills and ability to manage multiple tasks.
- Comfortable working in a fast-paced environment and adapting to changes.
- Proficiency with Microsoft Excel; familiarity with Access, Visio, or PowerPoint is a plus.
- Interest in learning about data governance, data quality, and cross-system integrations.
- Collaborative, team-oriented mindset and strong communication skills.
Location: Costa Rica
Location Type: Remote
Omnissa is an Equal Employer Opportunity and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.
This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.
